We are looking for a Telecaller Executive (Male) with 1+ years of experience in the hospital or healthcare industry. The candidate will be responsible for handling patient calls, appointment scheduling, follow-ups, and hospital service inquiries, ensuring excellent patient communication and lead conversion.

Key Responsibilities:

• Make outbound and attend inbound hospital telecalling calls
• Handle patient appointment bookings and confirmations
• Follow up with patients for consultations, diagnostics, and procedures
• Explain hospital services, doctors’ availability, and treatment packages
• Maintain and update patient call records in CRM/HMS
• Coordinate with front office, billing, and medical departments
• Handle patient queries, feedback, and basic grievance resolution
• Achieve daily call targets and conversion goals.

• Minimum 1+ year experience as Telecaller in hospital / clinic
• Graduate / Intermediate (any discipline)
• Strong communication skills in Telugu, Hindi & English
• Knowledge of hospital appointment systems and CRM tools
• Basic computer skills – MS Office, call logging, data entry
• Patient-friendly, persuasive, and professional attitude

Preferred Candidate Profile:

• Experience in multi-specialty hospital or diagnostic center
• Ability to work under targets and pressure
• Willingness to work in shifts
• Immediate joiners preferred.